A Business Built on Solutions
Dionex Corporation was founded in 1975 with the goal of helping chemists become more productive by providing them with products that eliminate repetitive, time-consuming tasks. At the time, Dionex was developing ion chromatography (IC), an innovative analytical technique that enabled chemists to quickly separate, isolate, and identify ionic components of chemical mixtures. Since then, the scope of Dionex technology has expanded to include a broad range of techniques, including IC, high-performance liquid chromatography (HPLC) including capillary and nano LC, accelerated solvent extraction (ASE), automation, and on-line process analysis.
An Emphasis on Quality
To maintain the highest possible level of quality, Dionex has established quality standards for every phase of our operation. All Dionex products are designed, developed, and manufactured under a registered ISO 9001 Quality System. We also encourage customer comments and collect them from every possible source. These comments give us a reading on customer satisfaction and provide the information we need to continue finding ways to improve the quality of our products and services.
Maintaining Technological Leadership
Innovation and quality have made Dionex a leader in the worldwide separations industry. Our expertise allows us to work closely with chemists, biochemists, and other customers in various markets. We actively seek new technologies to help our industry. Customer satisfaction is the foundation for our continued growth and strong financial condition. And it is the organizing principle for all of our operations, from R&D and manufacturing, to sales and customer support.
Meeting a Growing Need
As more chemists use our products, the range of customer needs expands, and so does the range of systems and services that we offer to meet those needs. Our products are used extensively for chemical analysis, sample preparation, and laboratory automation in the environmental, proteomics, life science/biotechnology, chemical, petrochemical, power generation, pharmaceutical, and electronics industries. Our customers include many of the world's largest companies, government agencies, research institutions, and universities.
Providing Solutions Worldwide
Dionex headquarters are located in Sunnyvale, California, in the heart of the dynamic high-technology community known as Silicon Valley. Our sales and service offices are located throughout the United States and our technical center is in Salt Lake City, Utah. Dionex International subsidiaries are located in Austria, Belgium, Canada, China, Denmark, France, Germany, Italy, Japan, the Netherlands, Switzerland, and the United Kingdom, with distributors in dozens of countries worldwide.