Charm is focused on being an integral partner in serving and servicing our customer's food safety testing requirements. Our mission, by focusing on customer needs, is to provide high value to the customer and leadership in the field of food safety, industrial hygiene, and environmental diagnostics.
Charm Sciences delivers superior customer service from its Lawrence, Massachusetts headquarters. This location also serves as the epicenter for Charm's instrument and kit manufacturing, technical service and support, and research and technology development. Charm’s in-house sales complement an extensive direct sales and global distribution network.
A second facility in North Andover, Massachusetts is dedicated to Charm’s hygiene technology where single service swab devices are manufactured in state-of- the-art clean rooms. Ecolab, a Fortune 500 company, and the acknowledged leader in providing global cleaning and sanitizing solutions to the food and beverage industries, is a key partner in marketing Charm’s hygiene program. Together, we share a commitment with our customers to fulfill their highest standards in quality, service and value.